NYC Schools Account
Did you know that you can track your child’s education on any computer, phone, or tablet? The NYC Schools Account (NYCSA) is an app that lets you see your student’s grades, attendance, fitness results, schedule, and more from anywhere and in all DOE languages: Arabic, Bengali, Chinese, English, French, Haitian Creole, Korean, Russian, Spanish, and Urdu.
Click Here to get started right now - My Students NYC Login
Did you know that you can track your child’s education on any computer, phone, or tablet? The NYC Schools Account (NYCSA) is an app that lets you see your student’s grades, attendance, fitness results, schedule, and more from anywhere and in all DOE languages: Arabic, Bengali, Chinese, English, French, Haitian Creole, Korean, Russian, Spanish, and Urdu.
Click Here to get started right now - My Students NYC Login
Technical Support for Families
If you have ongoing issues with technology to support learning at home, even after visiting our support pages
Such as:
If you have ongoing issues with technology to support learning at home, even after visiting our support pages
Such as:
iPad/Laptop Requests for Students
Fill out the form by clicking here
Find iPad info by clicking here
App requests click here
Fill out the form by clicking here
Find iPad info by clicking here
App requests click here
DOE Student Account
The DOE has created student accounts for every single New York City public school student, Pre-k-8
The account gives your student access to TeachHub, which is how students access:
Student report cards (available in the Student Documents icon)
Multiple educational applications
G Suite, Microsoft O365, and Zoom (using secure central accounts)
Student Account ID and Password: https://www.schools.nyc.gov/learning/learn-at-home/technical-tools-and-support/doe-student-accounts
The DOE has created student accounts for every single New York City public school student, Pre-k-8
The account gives your student access to TeachHub, which is how students access:
Student report cards (available in the Student Documents icon)
Multiple educational applications
G Suite, Microsoft O365, and Zoom (using secure central accounts)
Student Account ID and Password: https://www.schools.nyc.gov/learning/learn-at-home/technical-tools-and-support/doe-student-accounts
Getting Started with Your iPad
The DOE has loaned iPads to students across the city for remote learning. If your student has questions about the iPad
CLICK HERE
The DOE has loaned iPads to students across the city for remote learning. If your student has questions about the iPad
CLICK HERE
How to Get Started in Microsoft Teams
https://www.schools.nyc.gov/archive/blended-learning/technical-tools-and-support/getting-started-in-microsoft-teams
Microsoft Software for Students and Families
The DOE provides free Microsoft software to students and families. Much of this software has education-specific content that supports our students’ academic improvement. In addition, familiarity with these tools will help prepare students for college and careers.
Visit nycstudents.net to download Microsoft Office 365. You will need to enter the student's OSIS number, last name, and date of birth, or the student's username.
Click here for NYCSTUDENTS.NET
https://www.schools.nyc.gov/archive/blended-learning/technical-tools-and-support/getting-started-in-microsoft-teams
Microsoft Software for Students and Families
The DOE provides free Microsoft software to students and families. Much of this software has education-specific content that supports our students’ academic improvement. In addition, familiarity with these tools will help prepare students for college and careers.
Visit nycstudents.net to download Microsoft Office 365. You will need to enter the student's OSIS number, last name, and date of birth, or the student's username.
Click here for NYCSTUDENTS.NET
TeachHub - Click here
TeachHub is a portal to support students and teachers. The portal provides quick links to essential applications for remote learning, including:
Digital Curricula (SS, ELA (SPAN. & ENG.)
Student report cards (available in the Student Documents icon)
Multiple educational applications
G Suite, Microsoft O365, and Zoom (using secure central accounts)
And more!
TeachHub is a portal to support students and teachers. The portal provides quick links to essential applications for remote learning, including:
Digital Curricula (SS, ELA (SPAN. & ENG.)
Student report cards (available in the Student Documents icon)
Multiple educational applications
G Suite, Microsoft O365, and Zoom (using secure central accounts)
And more!
To Sign In - Navigate to TeachHub (Above)
Students must sign in with their DOE Student Accounts
Teachers must sign in with their DOE credentials
School-issued G suite accounts will not work, you must use the DOE log in
Students must sign in with their DOE Student Accounts
Teachers must sign in with their DOE credentials
School-issued G suite accounts will not work, you must use the DOE log in
TECHNOLOGY
As we embark on a school year unlike any other, the DOE Help Desk is receiving an enormous volume of calls. This is increasing wait times (an hour or more) and delaying service. Therefore, we need your help. To ensure you, and the schools and families you help, get support quickly you can do the following:
1. Submit a ticket online.
All technical support requests can be made at the following locations:
Click here for Support for families
Calling the Help Desk does not guarantee that you will receive faster service. Please encourage all your staff or colleagues, as well as students and families to submit a ticket online before calling the Help Desk.
Help Desk Click Here
2. Reset passwords online.
Most calls made are about DOE password resets. Passwords can reset in minutes online at the DOE Identity ManagementPortal. Even if you forgot your current password, or it expired, you can sign in by answering security questions or verifying personal information.
Click here for the DOE Identity Management Portal
As we embark on a school year unlike any other, the DOE Help Desk is receiving an enormous volume of calls. This is increasing wait times (an hour or more) and delaying service. Therefore, we need your help. To ensure you, and the schools and families you help, get support quickly you can do the following:
1. Submit a ticket online.
All technical support requests can be made at the following locations:
Click here for Support for families
Calling the Help Desk does not guarantee that you will receive faster service. Please encourage all your staff or colleagues, as well as students and families to submit a ticket online before calling the Help Desk.
Help Desk Click Here
2. Reset passwords online.
Most calls made are about DOE password resets. Passwords can reset in minutes online at the DOE Identity ManagementPortal. Even if you forgot your current password, or it expired, you can sign in by answering security questions or verifying personal information.
Click here for the DOE Identity Management Portal
